Love this company! We have had our whole home generator since 2020 and I could not be more happy with the service that Genstar provides. This is a reliable company. They are very easy to get a hold of and their office staff is so kind and helpful. I recently had to schedule a service call and it was so easy. The technician Leo came out and he was wonderful! Very friendly and kind. He figured out what the issue was and explained everything to me very thoroughly and answered any questions I had. They keep really good records of the history of the service of my generator which is great! They also take pictures each time they come out which is useful for reference. I am glad I went with this company for the installation and maintenance of my generator. Also it was easy to pay my invoice online which was awesome! Very much recommend this company if you are thinking of getting a whole home generator.
Louis DeFelice
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June 26, 2025
Install went well. They are a good company. However, I paid for monitoring. I could not get it to work. I have Sent multiple emails and spoke to someone on the phone. To date no one has responded. That is very strange because, up until now, they have been very responsive. I will still recommend them but feel their lack of response is unusual.
Mitch Hyman
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June 25, 2025
Top notch company! Leo and Deb took excellent care of making sure my generator install was perfect. They have the reputation they have for good reason. Call them with confidence.
Sloppy Joe
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July 01, 2025
The two gents were great. They answered our questions. They cleaned up. The box looks great. We’re completely satisfied. We’ll take delivery and installation of the propane tank next Thursday.
Barbara Wagner
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July 02, 2025
The technician couldn’t have been nicer. Very polite and explained the issue very well. He is an excellent representative of your company and I was very pleased with the service.
Love this company! We have had our whole home generator since 2020 and I could not be more happy with the service that Genstar provides. This is a reliable company. They are very easy to get a hold of and their office staff is so kind and helpful. I recently had to schedule a service call and it was so easy. The technician Leo came out and he was wonderful! Very friendly and kind. He figured out what the issue was and explained everything to me very thoroughly and answered any questions I had. They keep really good records of the history of the service of my generator which is great! They also take pictures each time they come out which is useful for reference. I am glad I went with this company for the installation and maintenance of my generator. Also it was easy to pay my invoice online which was awesome! Very much recommend this company if you are thinking of getting a whole home generator.
Install went well. They are a good company. However, I paid for monitoring. I could not get it to work. I have Sent multiple emails and spoke to someone on the phone. To date no one has responded. That is very strange because, up until now, they have been very responsive. I will still recommend them but feel their lack of response is unusual.
Top notch company! Leo and Deb took excellent care of making sure my generator install was perfect. They have the reputation they have for good reason. Call them with confidence.
The two gents were great. They answered our questions. They cleaned up. The box looks great. We’re completely satisfied. We’ll take delivery and installation of the propane tank next Thursday.
The technician couldn’t have been nicer. Very polite and explained the issue very well. He is an excellent representative of your company and I was very pleased with the service.