Leo was terrific! Professional, explained items he would be addressing, very detailed in explaining today's maintenance.
Generator looks new after cleaning!
John Overchuck
-
February 18, 2026
After using another company that did not know what they were doing I finally found genstar. Two extremely experienced technician showed up and diagnose the problem first time And under warranty. I Called in to the office to schedule an appointment and was greeted by the sweetest lady ever. I highly recommend them I will use them always in the future
Cheryl Henleben
-
March 03, 2026
The service tech that came was not the one we were told would come. He also did not have the part on his truck that we were told he would have should we need it. This was our 4th service call in 6 months for the same issue. We do have an older unit, however, it seems that each service tech that comes out diagnosis's a different problem - none of them solving our issue.
Lynda Huggins
-
November 21, 2025
It was a wonderfully pleasant experience dealing with this company from initial phone call to completed service. Courteous, knowledgeable and bent over backwards to help with my needs. Will definitely be using them again!!
Chris Wilson
-
December 04, 2025
Cj our service tech was friendly knowledgeable and thorough. He went above and beyond to help me download and start up the app for my generator . This is my second visit from Genstar and I am happy to have them help keep my gererac running well.
Leo was terrific! Professional, explained items he would be addressing, very detailed in explaining today's maintenance. Generator looks new after cleaning!
After using another company that did not know what they were doing I finally found genstar. Two extremely experienced technician showed up and diagnose the problem first time And under warranty. I Called in to the office to schedule an appointment and was greeted by the sweetest lady ever. I highly recommend them I will use them always in the future
The service tech that came was not the one we were told would come. He also did not have the part on his truck that we were told he would have should we need it. This was our 4th service call in 6 months for the same issue. We do have an older unit, however, it seems that each service tech that comes out diagnosis's a different problem - none of them solving our issue.
It was a wonderfully pleasant experience dealing with this company from initial phone call to completed service. Courteous, knowledgeable and bent over backwards to help with my needs. Will definitely be using them again!!
Cj our service tech was friendly knowledgeable and thorough. He went above and beyond to help me download and start up the app for my generator . This is my second visit from Genstar and I am happy to have them help keep my gererac running well.